Lic Games ABOUT FAQ
Deposit
How do I register using UPI or Paytm? During registration, select UPI or Paytm, enter payment details, and complete your first deposit to activate.
Can I deposit using cryptocurrency? Yes, Bitcoin or USDT supported. Minimum 10USDTâprocessed in 3-5 minutes for secure transactions.
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is onâ100% secure!
Is the app download free? Yes, completely free. No hidden feesâget âš21 welcome bonus upon installation.
What bonuses come with app download? Claim âš21 welcome bonus + 37% up to âš5,777 on first deposit. Exclusive app perks!
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct linkâfixed in minutes.
What happens if I donât meet the bonus wagering requirements? Clarify consequences to manage expectations.
What devices support the app download? Compatible with Android 5.0+ and iOS 12+. Check your device settings before downloading for smooth installation.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisorâplatform doesn't withhold.
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Mondayâboost your balance!
Can I combine multiple bonuses? No, one active bonus at a time. Choose wiselyâcheck "Bonuses" for options.
How long is the bonus valid? Bonuses expire in 30 days. Use them soonâcheck "My Bonuses" for details.
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"âsoftens any setbacks.
Games
How do I start playing a game? Answer: Register, deposit âš100 via UPI, select your game, and spin/betâstart in seconds!
Login & Register
What if I enter a duplicate email? System detects itâuse a new one or recover the existing account via "Forgot Password."
Why does registration ask for date of birth? To verify 18+ eligibility per Indian laws. Enter accurately to avoid delaysâsecure and compliant.
Can I register during app updates? Yes, web version works seamlessly. Download the latest app post-registration for full features.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tipsâeasy fix!
Can I change my registered email or mobile number? Yes, log in, go to âProfile Settings,â and update after KYC verificationâcontact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use âForgot Password,â enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click âRegister,â enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I report a bug in the betting platform? Submit details via the âFeedbackâ tab or email support with screenshots and a description of the issue.
What if my bonus isnât credited after a deposit? Contact support with deposit details; theyâll verify eligibility and credit the bonus within hours.
How can I escalate a complaint if not resolved by support? Request escalation via email or live chat. A senior agent will review and respond within 48 hours.
Can I get assistance with setting betting limits? Support can guide you to set daily/weekly deposit or betting limits in the account settings for responsible gaming.
How can I resolve a login issue if my account is locked? Contact support via live chat or email with your account details. Theyâll unlock it after verifying your identity.
How do I report a technical issue with the mobile app? Use the in-app "Help" section or email support with details like device model and error screenshot for faster resolution.
What should I do if I forget my password? Click âForgot Passwordâ on the login page, enter your email, and follow the reset link.
Withdraw
Are there withdrawal fees? No fees from our side. Bank charges may apply (âš10-50)âcheck your statement.
How do I withdraw my winnings? Go to "Withdrawal," select method (UPI/IMPS), enter amount, and confirm with OTP. Minimum âš100.
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